Welcome to the Elite Road Warrior Podcast Episode 047 show notes! This week we discuss the five conversation levels and how they influence our discussions with people on the road.
What You Will Learn In This Episode:
1:15 – Let me tell you a quick story…
2:10 – ERW Research has found the following types of people who travel in relation to conversation:
All business talk all the time
The person who never asks questions and answers any non-business questions with a short and straight answer
The person who rarely asks questions but will answer any questions asked of them
A hybrid of business and personal talk
2:34 – The challenge is too many business travelers really don’t connect with people on the road and either:
Don’t have a clue
Don’t know what to do about it
3:08 – The Sad RealityConversation is the oil that keeps relationships smooth. #CONNECT #EliteRoadWarrior Click To Tweet
8:00 – CLICK by Ori and Ram Brafman
8:30 – Level 1) Phatic – Basic Small Talk
9:40 – Level 2) Factual – Informational Small Talk
11:20 – Level 3) Evaluative – Opinionated Small Talk
13:05 – Level 4) Gut Level – Broader Vulnerable Talk
– Key Question: When is GUT-LEVEL Communication appropriate in a business setting?
15:15 – Level 5) Peak Level – Deeper Vulnerable Talk
– Key Question: When is PEAK Communication appropriate in a business setting?
18:32 – Let’s Get Practical
19:20 – Let’s Get PersonalThe reality is someone has to go first and change conversation levels. #PERFORM #CONNECT #ELITEROADWARRIOR Click To Tweet
20:20 – How?
20:45 – ALR (Asking, Listening Responding)
22:55 – Evaluation Time
23:24 – Let’s Land This Plane
Links and Resources: